Moving into a submetered building is straightforward, but there are a few things to know about how your electricity billing will work.
When you move in, the USMP will set up your account. A meter reading is taken on or near your move-in date, and your billing starts from that reading. You will receive bills from the USMP (not from the local utility) for your in-suite electricity consumption.
Payment setup varies by provider. Some accept pre-authorized payments, online payments, or traditional payment methods. Your provider will explain the available options during onboarding.
Security deposits may apply in certain circumstances. The OEB Unit Sub-Metering Code sets rules about when deposits can be required, how they are calculated, and when they must be returned. Your USMP should clearly disclose deposit requirements during the enrollment process.
When you move out, notify your USMP in advance (the required notice period should be specified in your service terms). A final meter reading is taken on or near your move-out date, and a final bill is issued for your consumption up to that point. Any applicable deposit is returned according to the terms.
If you are moving from one submetered building to another, you may need to set up a new account with the same or a different USMP. Each building arrangement is independent.
Throughout the process, remember that your USMP is required to follow the customer service standards in the OEB Unit Sub-Metering Code. If you have questions or concerns about billing, deposits, or account setup, contact your provider directly.